Which Car Brand provides the Best after Sales Service?

For the average person, buying a car is often a big deal. And while deciding on a particular brand, the after sales service offered by the manufacturer can make or break it. Naturally, the best ones focus on delivering the best possible after sales service, in turn selling more cars. Hence, more and more manufacturers are always finding ways to improve their service offerings and network, in order to ensure customer satisfaction and retention.

Today, we bring you the top brands with the best after sales service in India.

1.    Renault
Renault India offers quick and easy service solutions to suit people’s needs. Renault services is currently India’s fastest growing service network with 450+ service touchpoints that include 264 service workshops and 211 Workshop On Wheels locations. Workshop On Wheels is a mobile service terminal, which helps customers avail Renault Services, no matter how far they are from the dealership. 

Another interesting offering is the Express Pit Stop. It’s a quick and convenient service experience by expert technicians, using specialised equipment, so that you don’t have to wait for long hours. During this process, your car passes through 92 checkpoints, ensuring you unparalleled service.

It also provides 24x7 Road Side Assistance including free towing, emergency fuel assistance, battery jump etc. Renault C@re also offers various other services like Renault Assured, Guaranteed Genuine parts and a Loyalty Program, to enhance your ownership experience and give you absolute peace of mind.

2.    Hyundai
Hyundai’s after sales service programs are carefully crafted to provide customers with the best solutions that offer value for money. The Road 

Side Assistance Programme by Hyundai is a 24x7 emergency support provided in the event of any mechanical or electrical breakdown and traffic accident of a vehicle. The program is designed to enhance the customer experience and ensure that customers get immediate and hassle free service in the event of any car breakdown. Hyundai also provides its customer with an extended warranty scheme, where a person can extend the vehicle warranty up to 5 years or 140K kms.

3.    Maruti Suzuki
Maruti Suzuki’s after sales service has often been a selling point for the brand. Maruti Suzuki’s spare parts and service costs are affordable too, with the brand’s pricing figures being the benchmark for most of its competitors. The brand offers exciting discounts and rewards and provides quick emergency assistance with the Autocard. Over the years, Maruti Suzuki has managed to provide its consumers with the best service experience to ensure complete satisfaction.

4.    Tata Motors
Tata Motors is one of the most trusted brands when it comes to after sales service. The manufacturer offers a doorstep service, designed and developed on the Tata Super Ace platform to offer quick service delivery for emergency services or for even periodic maintenance customers with busy schedules. In addition to it, the Doorstep Service Van helps the customers with minor repair requirements and comes fully equipped with major workshop tools & equipment including heavy machinery like generator & compressor. The Speed-O-service program by Tata Motors offers quick repair services in just 90 minutes, using 2 technicians and dedicated bays. Moreover, the Value Care plan covers labour, parts, consumables, guarantees substantial savings through price protection against inflation, and ensures appropriate resale value for the vehicle at the time of exchange.

These are some of the brands doing a great job when it comes to after-sales support. Warranty, Road side Assistance and Quick Service Stops are just some of the plethora of services that can make your ownership experience simpler. Make sure you do your due diligence before deciding on your next purchase.